With the birth of my second baby, I fully expected business to slow down. After all, I would not be able to work very much and my time online would be limited so promoting the content that I produced before the birth would be challenging.
However, the first week of my maternity leave, Interview Connections signed up several new members resulting in a significant increase in revenue for the business! Even with all the additional business, I’m still able to stay out of the office because I have spent the last 9 months on delegating, outsourcing and building a kick butt team!
If you also want the freedom to grow your business and work less hours here are some of my tips:
1. Create clear and detailed descriptions of the different roles in your business. Right now, you may fill all those roles! But you want to have documents that describe each role so you can hire the best people possible to fill each role.
2. Hire people based on their character, not just skill level and experience.
3. Determine your business core values interview new potential team members using behavioral questions so you can determine if they share your values.
4. Hire slow, fire fast. If you have given a team member substantial training but the work is still not being done on time, or done well enough, let them go. The only reason you should hire someone is because they help make the business more profitable. The minute they become an expense and hurt the profitability of your business, you need to let them go.
5. Empower your team! It is so hard as a business owner to let go but if you empower your team to handle all the different aspects of your business, you will feel a great sense of relief and joy when you witness your business being operated without you.
6. Be purposeful and intentional. Ask yourself with every decision you make: Will this decision get me closer to my goal or steer me in a different direction? If it’s not a ‘Hell Yes!’ it’s a no.
7. Show gratitude. I empower and train my team to show gratitude and appreciation to the clients they are serving on my behalf and I make a big effort to show gratitude to my team. Not only verbally, but with cards, small gifts, pay increases, bonuses and large gifts. When your team feels valued and appreciated, they will work harder for your business and take more ownership over the work they do for you.
If you want to learn more about team building, I highly recommend listening to my interview with Bill Watkins and Robert Mallon!
Click the image to visit that podcast episode: