Virtual Assistant Support for Business Growth with Lyndsay Phillips

On this episode of Rhodes to Success I interview Lyndsay Phillips, founder and CEO of Smooth Sailing Online Support. Lyndsay’s goal is to serve and help businesses grow and run efficiently using her Virtual Assistant team and account managers.  If you want to scale your business and grow, then hiring a virtual assistant is what you need to do! This episode of Rhodes to Success answers all Virtual Assistant questions!

 

Main Questions Asked

–       What is a virtual assistant?

–       What are some things a virtual assistant can do for an entrepreneur?

–       Talk about the perception of virtual assistants and how they are viewed

–       How does a virtual assistant having multiple clients bring more value to your clients?

–       How do your clients find you and what advice do you have for entrepreneurs who want to hire a virtual assistant?

–       How did you grow relationships so they resulted in paying clients?

–       Talk about trading hours for dollars and moving toward being a business owner

 

Key Lessons Learned

What is a Virtual Assistant?

–       A Virtual Assistant (VA) is an executive assistant, a secretary, a receptionist, an administrative assistant and many roles beyond

–       A VA doesn’t work in your office but is available remotely (electronically )e.g email, text or phone

–       Tasks a VA can complete include email, contracts, letters, scheduling, customer service, event management, promotions, and marketing

–       A VA can encompass anything in regards to the operation of your business such as client management, payments, customer support and marketing

 

The Value of A Virtual Assistant

–       Having a VA means you can focus on the revenue generating activities and doing the things that you love

–       Remember a VA is a business owner who has other clients so they are an entrepreneur in their own right

–       VAs are not employees so you don’t have to pay tax or vacation or sick days

–       Many VAs work on retainer or an as needed basis so you don’t need to hire a full time employee (saves you money)

 

Finding A Virtual Assistant

–       Two great ways to hear about VAs for hire is via word of mouth from other business owners and networking

–       Make sure you interview your VA before committing to ensure there is synergy and that they meet your needs

–       When searching for a VA think about what you value most in a business owner (complete tasks on time or communication in a timely manner etc)

–       Make sure your VA is familiar with the software you use or that they are trainable

 

Be A Virtual Assistant

–       Starting by offering services for an hourly rate is a great way to start as a VA

–       When building your business ask yourself “what revenue generating things can I do and have my support staff take on?”
Thank you for listening! If you enjoyed this podcast, please subscribe to the show in iTunes or Stitcher Radio!

 

Links to Resources Mentioned

 

Smooth Sailing Online Support

Info@ ssonlinesupport.com

484-284-0933

Interview Connections

Entrepreneur Support Services

Dream Business Academy

Your Virtual Assistant (FB Group)

Glambition Radio

 

Click to Tweet

 

Ever thought of hiring a Virtual Assistant? Lyndsay Phillips of  @ssonlinesupport explains how it works w/ @JessRhodesESS www.rtspodcast.com

 

What is a Virtual Assistant & why do entrepreneurs need one? Lyndsay Phillips of @ssonlinesupport explains @JessRhodesESS www.rtspodcast.com

 

The music in today’s episode was written by The Danger Os and produced by Nick Palmer. Check them out at https://www.facebook.com/thedangerosmakemusic

4 Comments

  1. Really insightful show. Thanks Jessica

    I definately need help with my social media.

    Any best practice tips for podcasters on doing this right?

    Jason

  2. Well, every platform is different but in general, I would say post often and consistently. Use specific and relevant hashtags on Twitter and be sure to tag your podcast guest in your podcast so you can expand your reach!

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